TO DRIVE VALUE AND HAVE SUSTAINABLE QUALITY: OUR MISSION STATEMENT

At the core of UsedPartsonSale’s mission is a simple but effective mission, which is to be a premier supplier of quality and reliable used auto parts while also delivering exceptional customer support services. Our company’s goal is to make quality accessible to the mass by making sure our customers do not have to ever choose between reliability and affordability when it comes to their vehicle.

Integrity is inherent in our value chain, as we put our products through rigorous inspection and testing to ensure that it meets all the criteria and standards. We can declare proudly that our auto parts consistently meet or sometimes even exceeds the industry standard specifications. Our main focus is on trust and transparency, by which we aim to provide our customers with the peace of mind they deserve by assuring them they are in safe hands after all!

Our mission also seeps over to our avenue of customer service where we aim to offer customer centric and customer friendly experience. We always listen to our customers, and never compromise in offering them their requirements. What sets us apart, you ask?

a) Our Passion: that distinguishes us from our competitors

b) Our integrity: that makes us sustain in the industry

c) Our commitment: that drives our business

WE IDENTIFY OURSELVES BY OUR COMMITMENT

We identify ourselves as the bearer of the commitment and oath we undertook when we started this. Our set of commitments or promises to our customers include:

1) No compromise in the quality:

We have a zero-tolerance policy when it comes to compromise in quality, as we make sure that every single auto parts goes through a rigorous and thorough procedure of testing. We do not seal the deal until we think or have validated the quality of the used auto part.

2) Our services centres around our customers:

We always keep the satisfaction of our customers at the heart of what we do. We follow the process of thoroughly listening to our customers needs from the day they reach out to us and curate a perfect and customised solution for each of our customers without any compromise. Whether it is about searching for a specific auto part or even if you don’t know what to look for, our dedicated team is always there to assist you every step of the way. We just want the best for our customers!

3) Easy returns and attractive warranties:

We offer a nationwide warranty policy which backs our promise to quality for a very long period of time. If any auto parts that you have purchased is not what you wanted or simply does not match your expectations, you can be rest assured that we have a very quick and fast but also reliable return/exchange policies that will ensure your auto parts are replaced/returned at the right time with full refund.

4) Economical and reasonable shipping:

At UsedPartsonSale, we offer value along with every purchase made with us. We provide free shipping on almost all orders across all the 50 states in the US, without any hidden or surprise costs. All you have to do is to choose us and we will make sure we deliver your desired auto parts, without the hassle of shipping or shipping fee falling on you!

YOUR TRUSTED PARTNER FOR MORE THAN A DECADE

We have been in this business for a decade + 3 years, wherein we have built a solid reputation for our integrity, excellence and reliability. Our reputation is backed by our customers who return time and again as they are aware that we provide only the best and do not compromise on our quality and services.

We are passionate about what we do, which is the source of our motivation to keep up our commitments with the utmost sincerity and integrity.

Thank you for choosing us and we wish to see you again!

For any queries or enquires, reach out to us:

Address : #5 Brewster Street, Glen Cove, NY 11542

Email : sales@drivetrain4u.com

Phone : (571) 417-5717